Watercolour Paint Club Frequently Asked Questions
Is the Watercolour Kit Beginner-Friendly?
Absolutely! You’ll receive a pre-drawn outline, basic step-by-step painting guide and curated dot art watercolour paints. Simply prepare a brush and some water, follow along at your own pace, and enjoy a relaxing painting experience, no previous watercolour experience is needed.
When will my Watercolour Club mail be sent?
Watercolour Club mail is sent in the first week of every month. When you sign up on any date during a month your mail will be sent with the first 5 days of the month. For example, sign up on 2 June, and your first mail will be sent by 5 July.
If you have not received your mail within 2 weeks, please reach out!
When will I receive my letter & can I track it?
Paint Club mail is sent by letter post with stamps, no tracking is available to save on costs. Australia post usually takes 5-8 business days to arrive.
Can I sign up a friend as a gift?
Yes, it’s a great gift! To make sure they receive their letter be sure to enter their name and address as the shipping address. If you are signing up for multiple people (ie for yourself and a friend), it is best if you put them through as separate transactions.
What will the design be for next month?
The idea is that the designs will be a surprise each month making it more fun! The monthly kit content will be the same, however the extra surprise goodie may change.
When is Paint Club billed each month?
Watercolour Mail Club is billed on the same day of the month that you initially signed up on. To cancel your subscription you just need to do so before your next billing cycle.
How do I cancel my subscription?
Log into your PayPal account. Click the Settings Gear Icon in the top right corner of the dashboard. Select the Payments tab from the top menu. Click on Manage Automatic Payments. Select Jess King Artist from the list of active merchants on the left. Click the Cancel button next to the profile status and confirm. PayPal will instantly stop any future automated billing cycles.
Any other questions?
Please email me at artist@jessking.com.au.

