Privacy and Security

INTRODUCTION

Jess King regards user privacy as an important part of our relationship with our users. The following privacy policy applies to all Jess King users, and conforms to Internet privacy standards. If you have questions or concerns regarding this policy, you should first contact Jess King via any of the following means:

COLLECTION OF INFORMATION

In order to use the Jess King website, Jess King may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Jess King is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

USE OF COLLECTED INFORMATION

Any details collected from Jess King users are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

STORAGE OF COLLECTED INFORMATION

The security of your personal information is important to Jess King. When you enter sensitive information (such as credit card numbers) on our website, encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, Jess King simply passes them on in order to be processed as required. Jess King never permanently stores complete Credit Card details.

Jess King follows generally accepted industry standards to protect the personal information submitted to Jess King, both during transmission and once Jess King receives it.

ACCESS TO COLLECTED INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate your information by modifying your account on the website, or by emailing artist@jessking.com.au.

Provided all financials and/or disputes are cleared, all personal details will be deleted/de-activated from Jess King’s system.

ORDERS

If you purchase a product or service, Jess King may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). Jess King uses this information for billing purposes and to fill your orders. If Jess King has trouble processing an order, it will use this information to contact you.

COMMUNICATIONS

Jess King uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details and may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing artist@jessking.com.au.

THIRD PARTIES

Jess King may at its discretion use other third parties to provide essential services on our site or for our business processes. Jess King may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Jess King does not share any information with third parties for any unknown or unrelated uses.

These parties include but are not limited to our freight provider, and any information collecting organisation nominated by the Australian Government for the purposes of managing the Resale Royalty Rights Scheme.

LEGAL

Jess King reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

LINKS

Links on the Jess King site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of www.jessking.com.au.

CHANGES TO PRIVACY & SECURITY POLICY

If any changes are made to the this Privacy & Security Policy, Jess King will post those changes to this policy on our website www.jessking.com.au, so that you are aware of what information Jess King collects, how it uses that information, and under what circumstances, if any, it discloses that information. Jess King reserves the right to modify this policy at any time, so please review it frequently. If Jess King makes material changes to this policy, the policy located on the website www.jessking.com.au will be updated accordingly.

SECURITY

Jess King uses Paypal for its online transactions.

• Payments are fully automated with an immediate response.
• Paypal is an authorised third party processor.